Crisis Management Planning
Having a well-prepared crisis management plan is essential to ensuring your business continues without disruption when the worst happens.
No matter the emergency or crisis situation, having a widely understood and frequently practiced response plan is vital to the survival of the company.
Inverroy will support you through the analysis, design, implementation and validation of crisis management plans and procedures to ensure you have an effective and coordinated response, whatever the situation.
CRISIS MANAGEMENT PLANNING
We are experts at designing and developing plans that suit any organisation for every eventuality. We take into account the key risks that your organisation has highlighted and create robust, user friendly policies, plans and procedures that help guide your organisation through uncertainty.
CARE FOR PEOPLE
For every organisation, irrespective of industry or size, people are the top priority when a crisis unfolds. Being able to conduct difficult duties such as family liaison, breaking bad news or hospital liaison with dignity, kindness and professionalism is no easy task - but it’s one that employers are required to do. We will help your HR teams to understand how to support the families of injured or deceased employees when the worst happens.
INCIDENT MANAGEMENT TEAM TRAINING
Helping your people thrive under pressure and understand their priorities and responsibilities in a crisis can make all the difference in the first few hours of a response. We will rehearse, train and assess your responders to ensure they walk into the room with the competence, confidence and resources to protect your organisation and its people.
This particular style of delivery is our favourite. Now that you’re confident that the plan works and the people are trained, we put them both to the test against a realistic scenario. We use live role-players and third parties where appropriate to bring the harsh realities of an emergency response to life.
CRISIS COMMUNICATIONS WORKSHOPS
We’ve seen first hand just what poor communication can do at every level - whether that’s externally with the media, joint venture partners and stakeholders, or internal escalations or reporting. Working with you, we will develop clear plans to aide you in communicating with your internal and external stakeholders, in a clear, transparent and timely manner.
Introducing crisis management can be a daunting task. Our team of consultants are well versed in providing introductions and top level training to organisations, as well as providing realistic scenarios to test existing capability against in a safe, discussion based setting.